Privacy Policy
We are committed to protecting your privacy and ensuring the secure handling of your personal data when you use our motorcycle rental services for tourism purposes in the United Kingdom. This Privacy Policy explains how we collect, use, and safeguard your information. By accessing our services, you agree to the practices outlined below.
1. Information We Collect
We gather the following types of information to provide efficient and personalized services:
a. Personal Information:
  • Full name, email address, phone number, and payment details for registration and booking purposes.
  • Identification or driving license details to verify eligibility for renting motorcycles.
b. Booking Information:
  • Travel preferences, rental duration, and motorcycle preferences to tailor your experience.
c. Location Data:
  • GPS data during rental periods for navigation support and security purposes.
d. Technical Data:
  • Information from your device, such as IP address, browser type, and operating system, for troubleshooting and service optimization.
2. How We Use Your Information
Your information is utilized for the following purposes:
  • Service Delivery: To process bookings, provide motorcycle rentals, and ensure service reliability.
  • Safety and Compliance: To verify rental eligibility, monitor vehicle usage, and prevent unauthorized activities.
  • Customer Support: To address inquiries, resolve complaints, and provide guidance.
  • Improvements: To analyze usage patterns and enhance service quality.
  • Marketing (Optional): To inform you of special offers, promotions, or updates.
3. Legal Basis for Data Processing
We process your data based on:
  • Contractual obligations to provide the services you request.
  • Legal compliance, such as maintaining records for regulatory purposes.
  • Legitimate interests in ensuring service security and improving our operations.
  • Consent, where required for optional services like marketing communications.
4. Data Sharing and Disclosure
We respect your privacy and only share your data with third parties in specific circumstances:
  • Service Partners: Payment processors, insurance providers, or technical support teams essential for service operation.
  • Authorities: Regulatory bodies or law enforcement when legally required.
  • Trusted Vendors: Providers assisting with analytics, marketing, or logistics under strict confidentiality agreements.
We do not sell your personal information under any circumstances.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, including:
  • Remembering preferences and past rentals.
  • Analyzing website traffic and usage patterns.
  • Offering personalized recommendations and promotions.
You can manage cookie settings through your browser, but disabling them may impact certain features of our website or app.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including:
  • Maintaining rental and payment records.
  • Addressing disputes or claims.
  • Complying with legal and regulatory requirements.
Once no longer needed, your data is securely deleted or anonymized.
7. Data Security
We employ industry-standard measures to protect your information, such as:
  • Encryption of sensitive data like payment information.
  • Secure servers to prevent unauthorized access.
  • Regular system audits to identify and address potential vulnerabilities.
Although we take every precaution, no method of transmission or storage is entirely secure.
8. Your Rights
You have the following rights regarding your data:
  • Access: Request access to the information we hold about you.
  • Correction: Correct inaccuracies in your data.
  • Deletion: Request deletion of your personal data when no longer needed.
  • Restriction: Limit certain processing activities.
  • Portability: Obtain a copy of your data in a portable format.
To exercise these rights, please contact us through our website.
9. Location Data Usage
Location data is collected from the motorcycles you rent to:
  • Provide accurate navigation support during your rides.
  • Ensure the motorcycle’s safety and return to authorized locations.
  • Prevent unauthorized use and recover lost or stolen vehicles.
We do not use your location data for unrelated purposes or track you outside of active rentals.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.
11. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for their content or privacy practices and encourage you to review their policies before sharing any information.
12. International Data Transfers
If your data is transferred outside the United Kingdom, we ensure it is protected under equivalent legal standards, such as encryption and confidentiality agreements with third-party processors.
13. Updates to This Policy
We may update this Privacy Policy to reflect changes in legal requirements or our business practices. The most current version will always be available on our website, and significant changes will be communicated to users.
14. Feedback and Queries
If you have any questions, concerns, or feedback regarding this Privacy Policy, please use the contact form on our website.
Made on
Tilda